Alternatively you can enter the URL to it into your browser address bar e.g. You can invoke the installer by simply browsing the osTicket URL e.g. Once all of the above steps are complete, you can complete the installation and basic setup in a web browser. Please follow the instructions given by the installer. OsTicket installer needs to be able to write and modify ost-config.php found in the include directory.
#INSTALL OSTICKET ON WINDOWS 7 HOW TO#
If you don't know how to use FTP, we would recommend you read the documentation supplied with your FTP client and learn the basics of uploading and setting permissions on files. Basic knowledge of using FTP is a plus at this stage. For example /osticket/, /helpdesk/ or /support/ depending on your preference.
Uncompress the files and upload files and directories in upload folder to a directory of your choice on your server. PHP Manager for IIS (makes managing PHP on IIS much easier) hereĪt this point you should have downloaded latest version of osTicket.MariaDB 5.5 for Windows Server 64-bit | 32-bit.PHP 7.4 for Windows Server 64-bit | 32-bit.If you are unsure whether you have these details or if the user has sufficient permissions, please consult your host or database admin before proceeding. MySQL user must have FULL privileges on the database. You will need one MySQL database with valid user, password and hostname handy during installation. If you are unsure whether your server meets these requirements, please check with your host or webmaster before proceeding with the installation. To install osTicket, your web server must have PHP 7.2 (or better) and MySQL 5.0 (or better) installed.
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